Originally Posted by
laf747
I have recently started using my full middle name on my tickets to match my trusted traveler Global Entry name. For an upcoming flight I had to use a TA and when I checked the ticket on-line it shows my middle name as part of my first name. I tried to correct it on-line but was unable to do so. Since I am Delta Platinum I called the 800 premium number and the Delta agent I spoke to laughed and said it was a common occurrence and that since it was a TA issued ticket Delta could not change the name but that the TA would have to double space between my first and middle names when reissuing the ticket. The TA said she did so but when I checked on-line it still shows my first and middle names as one name.
So at this juncture I have two questions. 1. Will this type of name snafu effect my chances for PreCheck even though my trusted traveler number is on my reservation? 2. If so, any suggestions as to how to have this name issue corrected on my ticket? Many thanks.
The name on the reservation is NOT what matters for PreCheck. What you need Delta to update is the Secure Flight Data Name fields. This is different from the reservation name. DL can change the Secure Flight Data name fields no problem. You just need to make sure they understand you're not asking to change the name on the reservation. Most agents will understand what/why you're doing this. Whatever is in the Secure Flight Data name field must match what is in the system for your GE. Of course they also need your KTN to be entered, and a correct DOB and sex type.
To find this information pull up your Itin on Delta.com Scroll down there will be a link that says Passenger Information. Click on it. Scroll down a little farther and you'll see Secure Flight Data. This is what needs to match 100% for PreCheck. You have to call DL to alter the name in this field, but unlike the reservation name this can easily be done.
My tickets are always issued under a reservation with only first and last name. However in the Secure Flight Data fields I have First Middle and Last all entered since my GE uses all three.