at least a dozen recent complaints from Diamond and Gold members about the treatment of elites in this hotel and the breakfast issue in particular..
scroll through TA reviews here:
http://www.tripadvisor.com/Hotel_Rev...Catalonia.html
i swear, there's even someone else who made the "second-class citizen" remark from my post here and it wasn't me!
i wonder if Erin the HHonors rep is looking into this.