Originally Posted by
24left
Originally posted by Finkface:
" TL, DR; so the moral of the story is, if you have Nexus and your renew your passport or drivers license, you must go in person to a Nexus office to update your document. No appointment necessary and it takes 2 minutes. Updating it in GOES only updates it on the US side for use as GE. If you don't you will be pulled aside the next time you try to use it with CBSA with varying consequences, from a warning to actually having your Nexus revoked."
EXACTLY! The Canadian officer more specifically than the American one, made this quite clear after my interview.
I don't know why there is such a discord between what CBSA agents on the ground say and what the published rules and guidelines say. I can find no documentation that says expired passports must be renewed/updated
at all, let alone in person at a NEXUS office.