FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) [2014-2016]
Old Sep 27, 2014 | 4:13 am
  #1097  
Majuki
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Originally Posted by Newark7
I called CapitalOne and they opted to just give me simple credit as the small overcharge is not worth their time, however I was tempted to force them to push a chargeback on principle & cause some hassle to these airport merchants. I'm guessing they get away with these DCC overcharges all the time, with very little pushback. This why DCC is constantly abused worldwide and it seems these kinds of merchants will be getting away with it scott-free indefinitely.
Yep. The issuers aren't going to press a chargeback with such an immaterial amount. The only way to force the issue is to have such a large difference that the issuer can't ignore it. Of course, this will likely occur on something like a hotel room, large department store purchase, etc. Most of these locations will be able to disable DCC for those in the know. In fact, has there ever been a successful Reason Code 76 chargeback outside of the case that percysmith explained about A Lorcha in Macau?

You did the right thing by calling the issuer. Unfortunately, they get away with this scam because 90% of people are either ignorant, don't care, think it's "cool" they can be billed in USD, or think they don't have a case with the issuer.
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