I could try the new C on MUC-HND-MUC, and I found it overall OK.
Things I liked:
- The seat itself is comfortable and long & wide enough for me to sleep (1.82m x 75kg)
- The IFE is nice, quick, responsive, and with a large variety of movies. The screen is also good
Things I didn't like:
- There is no privacy at all. I sat in the middle in order to have aisle access, and I didn't enjoy playing footsie and rubbing elbows with my next door neighbor for 12 hours
- The footwell in the middle seats is weirdly shaped, so it's hard to find a way to put your feet in there comfortably. It's probably better in the side seats, but then you have to deal with aisle access for the window seat person, so if travelling alone I think the middle is still a better idea
- Very little storage space, weird positioning of the outlets (one USB under the armrest, one full size at the bottom of the seat)
As far as the soft product goes, it wasn't really half bad, lots of smiles from the FAs, I was addressed by name, service was prompt and the FAs passed through the cabin with drinks and snacks several times over the flight. Compared to my AC's experience it's another world. Unfortunately the food was average at best (everything was overcooked into oblivion), but I didn't leave the plane hungry.