FlyerTalk Forums - View Single Post - oneworld / AA Explorer award with AA Miles (discuss, questions) [ENDED 8 APR 2014]
Old Sep 26, 2014, 1:58 pm
  #2315  
flyernick
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Join Date: Jan 2013
Programs: AA, HH, UA, Marriott, SW, Club Carlson, IHG
Posts: 202
Help? One flight canceled, rescheduling breaks rules

Any suggestions for my situation:
Cathay canceled my non-stop SIN-CMB. So they changed to a new flight SIN-HKG-CMB, still on Cathay.

From the rules:
(3) Once the ticket is issued, a person is not allowed to change the name of the passenger, the routing (including stopovers or connections) of a segment, or the airline for a segment. (But at least one member of flyertalk has been allowed to convert a stopover at a particular airport to a connection at the same airport, or vice versa, after ticketing.) For example:
I'm trying to get AA/oneworld to change me to Sri Lanka Airline nonstop.

Seems like either way, my flight violates the rule quoted: Either I've changed routing with a new connection in HKG or I'm changing airlines.
They seem to balk at changing airlines (even tho the Sri Lankan flight prices out at 10% of the Cathay.) more than the routing rule.
One agent says SriLanka doesn't particpate in pre-booked explorer awards.


But I really don't want to turn 4 hours travel into 14, most of it the wrong way.

Somewhat less sucky option: I switch to SIN-BKK-CMB on Cathay.
At least I get an evening in BKK but get into CMB at a ridiculous hour.
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