Originally Posted by
sbm12
Well, that's all part of entering it, so they didn't actually get it right. And your check failed because even though you say it was right it wasn't. Now you know what to actually look for.
I said it was the same letter/number combination on my BP as on my Eurobonus card and it
looked correct to me. As a customer I don't think I should need to do more than that. In fact I think bringing my Eurobonus card to the check-in counter should be enough. Everything else should just work, like it does when I fly with OneWorld airlines.
Originally Posted by
sbm12
An Asiana contract agent in LAX who sees maybe one or two SK cards a year can probably be forgiven for not knowing the code, especially when the card includes letters at the front.
I don't blame her either, I blame Star Alliance for having a poor system. She should just have to swipe the card and that should be it.