FlyerTalk Forums - View Single Post - Star Alliance airlines often get my Eurobonus number wrong
Old Sep 26, 2014 | 11:59 am
  #3  
Krug1979
 
Join Date: Sep 2014
Location: Los Angeles
Posts: 19
Originally Posted by sbm12
Often the number prints on the BP. Confirm that it is correct before leaving the counter. Otherwise there really isn't much to be done.
I always check the number and that is not the problem. They get the letters wrong.

At this last instance the Asiana check-in staff put EB/S123456789 on my ticket and she even went to her supervisor to confirm it was the correct way to put it. Since my Eurobonus number is EBS123456789 it looked correct to me. But on my return flight from Seoul I learned that the correct way is SK/EBS123456789.

I guess Star Alliance should educate their staff better or come up with a better system. OneWorld has figured it out.

Last edited by Krug1979; Sep 26, 2014 at 11:59 am Reason: typo
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