Ticket problems from ITN/Amex...

Just in case it might help someone.
I booked 1/2 my flights via ITN/AMEX and
1/2 with Sabre/Travelocity. I verified
that the tickets were unrestricted/fully
refundable. Today I received the tickets
from ITN , they had changed them to a lower
non-refundable/non-endorsable fare. Luckily,
I have most of the important screens printed
and filed , so they appear to be handling
the refund / etc.

It's amazing how many hours I've spent and lost booking/doublechecking /onhold (ITN
has terrible long waits on the phone)...And
I'm using online web booking systems.

Darn, Now more hours of phone calls to get
the seats and FF seats assigned with for the
new reservations ;-( I'm definitely earning
these miles!