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Thread: “Upgrade Not Available” Problem Identified and Solution Provided
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Old Sep 24, 2014 | 8:21 pm
  #7  
nichelle
20 Years on Site
 
Join Date: Dec 2002
Location: Twin Cities, Minnesota, USA
Programs: Delta DM / 1M, IHG Plat, HH Gold, Marriott Titanium, Hertz PC, Emerald Club Exec
Posts: 500
Nice work. I've only used my skymiles # to log in. And yes, I've seen the option to check 'Request Upgrade'. It's checked for me by default. Since I've never logged in any other way, I had no idea that you couldn't see it with the email log in.

Thanks OP. I'm sure you've helped quite a few people.
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