FlyerTalk Forums - View Single Post - The passenger in the seat in front of me got my upgrade!
Old Sep 24, 2014 | 6:43 pm
  #7  
dd1612
 
Join Date: Dec 2009
Location: MSP
Programs: DL GM, AMEX Business Platinum, AMEX Delta Reserve, DL SkyClub Member, Choice PM
Posts: 2,218
Originally Posted by Yellowjj
If you were #1 for 1 open seat, why did you board and not inquire about your upgrade before boarding?
OP:
Yes, why did you not check with the Gate Agent?

After you had boarded and your name fell off the UG list, the Lady's name probably became 1st on the UG List.
This lady then probably went up to the GA and asked when the 1st class upgrade was going to be done, as she was 1st on the UG List.
The GA probably told her to go and board, and that the GA would come get her, in case the UG clears.

Before we jump to a 'shena' conclusion, we should examine what could have happened. I know this has happened to me at least on 2 occasions. Having patience and waiting to board has resulted in getting the BF UG!

Originally Posted by HitAndRun
Do Delta gate agents have discretion in doling out upgrades, in this case, perhaps to someone she knew, or did she just confuse seat assignments and mistake the seat of the fortunate passenger ahead of me for mine?
No they don't. And sometimes they try to do that to 'friends and relatives'.
No way the GA could have confused seat assignments, and mistake the seat of the fortunate passenger ahead of you for you.

Originally Posted by HitAndRun
On landing, I checked My Trips on the Delta web site and it shows me upgraded to seat 1C.
This is the 'TELL'/ Sign that something (Shena) happened that should not have happened.
OP: Any way you should write it up and send it in to CS Delta through the website.

Last edited by dd1612; Sep 24, 2014 at 6:52 pm
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