Originally Posted by
boss315
There seems to be a real difference between these two cultures.. Thoughts/observations?
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Of course there's a huge difference. You're talking about two very different airlines serving very different markets with very different customer bases and very different onboard products with very different histories.
Hence why you're seeing AA elites miffed by the degradation in product and US elites generally indifferent about what for them is mostly an upgrade in product.