FlyerTalk Forums - View Single Post - Paying Citi cards with debit cards including prepaid debit cards
Old Sep 24, 2014 | 1:10 pm
  #911  
illinidad
 
Join Date: Jan 2011
Location: MDW
Programs: WN (CP 6x, A+ 2x), Marriott (LT Titanium), Hyatt Explorer, Hertz PC, UA/*A Silver
Posts: 425
Data points

Couple of data points from a call today:

I tried to pay with a USB MC debit, registered, but got the 'exceeds w/d freq limit' message. The card was purchased at a Jewel (Chicago-area grocer) and I'd registered it in my name. FWIW, looks like it was a card from older stock, as there is an '02/13' date in small print along a back/side edge of the card.

The first CSR was quite friendly, obviously in the US (not sure where, didn't ask) and said that you definitely could pay with a debit card. Had to transfer me to a supervisor, who was also very friendly. Did ask to confirm my name and address on the debit card, but seemed to be just routine. After the error message, he said if I got this cleared up to just call back and they'd process it again, no problem.
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