FlyerTalk Forums - View Single Post - Does Hertz train its CSR to say " no"?
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Old Sep 24, 2014 | 7:29 am
  #10  
suley
All eyes on you!
10 Years on Site
 
Join Date: Jun 2014
Posts: 994
I think we can all agree no symphy.

I have had a number of cars I have driven a short while and its dropped which tells me the last renter has not filled it properly. I do get the odd few that the branch has filled and i get a decent service from it. Yesterday I drove 80 miles and it still shows full but I parked on a slant and I notcied the needle dropped slightly.

I guess the moral is fill it up! Its unfair on the next rental. I always work out how many litres I need to put back in to get back to full, usually means I get the click a few times but I know I have filled it back up properly and its fair on the next person
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