FlyerTalk Forums - View Single Post - USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]
Old Sep 24, 2014, 1:28 am
  #6929  
AllieKat
 
Join Date: Nov 2012
Posts: 3,537
Originally Posted by askmrlee
FYI: If you have a problem with a particular POS reader at Walmart (or Neighborhood Market by WM) like I did today, the cashier can suspend the transaction, print the receipt and another cashier can retrieve your check out transaction and you can pay at a POS reader that hopefully works.

Just my luck, I used a terminal that acknowledged the card, but froze with a white screen after the "MasterCard... Do Not Remove Card" message. I got this using two different Chip cards so I knew the problem was the reader. I also got lucky that there was a cashier that was on the ball and knew her stuff.
I don't know why they'd go to that much work vs. forcing fallback (insert card upside-down three times, then swipe)
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