FlyerTalk Forums - View Single Post - Does Hertz train its CSR to say " no"?
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Old Sep 23, 2014 | 2:38 pm
  #8  
puddinhead
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10 Years on Site
 
Join Date: Oct 2011
Location: LAS - where you can get married and divorced in the same 24 hour period. Perfect for the woman who's saving herself for marriage and the man who wants a one night stand.
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I got a car (LEX) that was half full. I wanted to be reimbursed for the advertised refuel fee of $9.15 for the missing fuel. The did reimburse me for the price I paid.

That was a non-event.

I got a Prius in SLC. When I filled it and returned it I was averaging 8.5 MPG. Hertz did credit me for the addition fuel.

So Hertz doesn't do a very good job of filling the car after charging someone (david4455 ) for fuel used.
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