FlyerTalk Forums - View Single Post - Airtran Gift Certificates - Southwest not honoring?
Old Sep 22, 2014, 7:44 am
  #9  
rsteinmetz70112
 
Join Date: Jul 2013
Posts: 5,813
Originally Posted by Phoenixtinct
I was told few months ago by a Southwest agent that all RR 1.0 credits in ones' RR account will be expired after November 2nd. I found that odd because AirTran's credits are converted to points and transferred to RR but apparently, the remaining credits already in RR are expiring regardless of the expiration date of the credit. So, Southwest doesn't always bother with dates - they do what works for them.
I seriously doubt Southwest would do that without notice. So far no notice has been given.
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