Originally Posted by
AtlantaAngel
Has anyone had success (or failure) with getting Barclay's to post something as being eligible for travel redemption when the merchant codes it incorrectly? I realize that Barclay's T&Cs say they are not responsible when a merchant codes something incorrectly. However, I previously had success with this, although now that I am trying again I am having no luck. Below are my two situations (my success and the one I am currently dealing with). It got me curious as to others' success or failures with similar issues.
Yes. I have had success with them reimbursing me for travel that coded differently. Wait for the case to finish before you worry. Also, I called in. Not sure if that changes things b/c they still opened a case but it's sometimes easier to talk to the person vs an email.