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Old Sep 20, 2014 | 10:16 am
  #8  
factory81
 
Join Date: Dec 2010
Posts: 1,860
Late flight. National counter closes at midnight (I made the mistake of proceeding to the garage and expecting to just go to the counter and get my keys and go). They had a girl from Alamo running the show for "anyone walking up". She had 2 vehicles left and 4 people in front of her. Managers were called.

Ironically enough I was one of the 2 people who would be eligible to take those 2 vehicles, but neither would work because I cannot fit a large SUV in my parking space. And yes, I was only offered options that I would consider on a ski trip. I think they were seriously like...a Ford Excursion or a Extended Yukon or something ridiculous. Whatever it was, I laughed.

Alamo lady has to make calls to a bunch of people, and is finally able to get some cars from Enterprise.

I do not enjoy the rental car experience at RIC, and the lack of options is really stupid. It almost makes picking a vehicle pointless. I e-mailed the manager, Ryan Brama? or something.

He said he just works with what hes given. So he pretty much couldn't ensure that for my upcoming visits I won't have the same problems. (lack of cars available, after midnight everyone heads home and one lady is left doing "all rental companies", etc).
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