Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
Join Date: Nov 2000
Location: ORD (MDW stinks)
Programs: UAMM, AAMM & ExPlat, Hyatt Globalist, Marriott lifetime Plat, IHG Plat, Hilton Diamond
Posts: 24,136
using Cat 1-5 certs - exp date for cert too far in advance?
on agent #3 now with Marriott reservations.
first two both made the comment that the certs we are trying to use have an expiration date (April 2015 & May 2015) so far in advance of today's date that they could not make the reservations we are requesting for a stay in December 2014.
of course this comment makes no sense at all.
So this 3rd agent is able to book the reservation but has to use points & we now have to call back in again this Monday to make sure points are not used & the certs get applied.
Seems amazingly inept for Marriott.
Anyone else have troubles using certs?