FlyerTalk Forums - View Single Post - DL forces ExpertFlyer to remove ALL data pertaining to DL flights

Sep 18, 2014 | 6:17 am

#422

rylan

FlyerTalk Evangelist

Join Date: Sep 2007

Location: BOS

Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC

Posts: 17,134

Quote:

Originally Posted by HeadInTheClouds

This is exactly the scenario that infuriates me about this. I hate the feeling of being blind in such a situation. I am usually checking EF to figure out my best options while taking loads in the F cabin into account for example.

I'd say at least 75% of the time, I feed the agent a reroute option I prefer vs the first one they throw up at me. Being blind like this just fills me with anger towards DL. After all, I have to do this because of their delay/cancellation.

Same way I feel. Normally if there is a delay, or schedule change I hop on EF to check inventory and alternate routes, find one that works, and have it ready for when I call or talk to the GA. Makes it much faster, and often times you can find better or more creative routing to get to your destination than what the agent offers as options.

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