Originally Posted by flyerboi69

Has anyone used Citi's (or Citi Exec's) return protection?

Here's the benefits guide:
https://image.info9.citibank.com/lib...n_Benefits.pdf

"If you try to return an item you paid for in full with your Citi card within
90 days and the merchant won’t take it back, we may refund you up to
$500 per item and $2,500 per year"

Could we get some data points here:
1.Type of item.
2.Item price.
3.Did they ask you to send the item back?

I know Amex's return protection is phenomenal (up to $300 per item) and hassle free. I've never used Citi's.