Originally Posted by
channa
Worthless?
DL's difference is that the new flight has to be on the same day as the original. So you can't move it +/- a day, but you have a bigger window in some cases.
I called the other day at 1pm, exactly 24 hours out, to move a 1pm flight the next day to 6pm. With CO I would have ad to wait another 5 hours to make that change, who knows if space would still have been there, and little chance at CPU since CO runs a big CPU at 24 hours.
Also, DL has any F bucket availability for paid F customers who SDC. The new flight can be F1, you're booked in some discounted F bucket, but you can have it anyway. That is more generous than CO's policy.
It's been a year or two since I used DL SDC as I am no longer elite with them... but then you could only call within 3 hours of the new flight and be within 24 hours of the original flight. Every time I tried my fare bucket was not available. Is the DL policy different now?
I guess to be fair I should just say the DL policy was worthless to me.
