Originally Posted by
Dave Noble
The reason was incorrect, but the agent was correct in refusing. BA policy is not to provide through checking of luggage on separate tickets where the onward carrier is not a OW airline
The point I was making - and which I thought I had made clearly - is that BA are difficult about interlining. Your statement about their policy, of course, only reinforces this. That policy is (just about) understandable but demonstrates a lack of attention to passenger desires/needs - and stands in stark contrast to the approach of TG who were prepared to interline short-haul (HKG-BKK, about 2.5 hours) onto non-aligned long-haul (BKK-LHR, about 12 hours and a hugely higher fare) when BA were not prepared to interline long-haul to short-haul. That BA staff blatantly and demonstrably lied in an attempt to justify this simply adds insult to injury. I don't like being lied to...
Originally Posted by
Dave Noble
Seems correct; 4 passengers would entitled a total of 4 bags. If then only 1 passenger was travelling onwards on CX, why would 4 bags be permitted. The allowance for that journey ( if separate tickets ) would be 20K economy on CX and 1 bag max 23Kg on BA or 20Kg the whole way if a through ticket. Anything over 20Kg ( in economy ) is chargeable at $60 per Kg
Again, I think you misunderstand (or perhaps misstate) my point. We were entitled to take four bags - one per passenger. We took four bags. I wanted to interline two of them, but BA said they would only interline one. For the sector we flew on BA we were within limits (taken as a family group), and of course BA carried all the bags anyway. However, I had to "enter" the UK, retrieve the additional bag, then check it back in. Given that it made no difference to the baggage they actually carried, and they were prepared to interline one, why not interline two? Again, lack of concern for the passenger.
I repeat my initial assertion - BA are very (and I would add "unnecessarily") difficult when it comes to interlining