I thought the topic was the COnsumer Union article... but George... I would not have
tolerated such a nasty response from a UA
or any person even if you called the wrong number. Most times I always ask for the name
of the person I'm speaking with. Even if you
make a mistake people should be considerate..
we are human not robots!

Sometimes I call the "regular" UA number if I can't get though to PremEx and they always are willing to help. Twice I was told nicely
I had the wrong number and I should call the
"special" number. CATMAN