Originally Posted by
v702
I would suggest everyone stop by TripAdvisor and mark the OP's review as "Helpful" to show the hotel that this type of behavior can result in a lot of bad publicity.
Agreed and done. I don't understand why the GM hasn't responded to this review but has other positive reviews. A hotel manager that receives that kind of review on a travelsite as big as TA from a diamond who has written other positive reviews should be trying to correct the problem ASAP instead of ignoring it.