FlyerTalk Forums - View Single Post - Changes to Citi card insurance 11/23/14 and 5/15/2016.
Old Sep 16, 2014, 9:21 pm
  #7  
italdesign
 
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,714
Originally Posted by sdsearch
However, neither apply to trips booked with miles, even if you charge the fees to the card!
It's not clear to me. On one hand it says the entire price has to be paid by the card, but on the other hand it explicitly excludes AAdvantage mile redemptions but no other program--specifically or broadly, which suggests perhaps other programs are allowed. When I inquired by phone, the front line Citi agent refuted my theory and transferred me to a specialist to confirm, but I kept getting transferred and needed to move on. If anyone gets a reliable confirmation from Citi, please share it.

If indeed award tickets are not covered, then the benefits are mostly useless for me and CSP remains my go-to card for this (since it does cover award tickets with taxes and fees charged to it, by several accounts).
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