Originally Posted by
animalj7
Fairfield Inn Info Page
You’re Our #1 Priority.
We promise you’ll be satisfied or our friendly, helpful associates will make it right. That’s our commitment to you.*
*If an issue arises, promptly alert the General Manager or a Front Desk associate so they can resolve it. Hotel associates will make every effort to resolve the problem to the guest’s satisfaction. If compensation is granted, it will be limited to the price of one night’s stay or Marriott Rewards® points for a future stay.
Thanks - missed the asterisk part which was at the bottom of the page. So basically they're matching Hampton Inn. Wonder why they waited so long.
Cheers.