FlyerTalk Forums - View Single Post - Sydney Changes for Winter Season (Start 26Oct)
Old Sep 16, 2014, 6:13 am
  #209  
Europeanexplorer
 
Join Date: Nov 2012
Location: UK
Programs: BA GGL, Marriott Ambassador
Posts: 371
My reservation also went nuts on UA.com: BKK-SYD and a later connecting flights went missing. UA has now booked me onto TG472 but with a minus (!!!) 1 hour 20 minute connection in BKK.

Apparently TG476 was causing all sorts of trouble for the UA supervisor and she could not grab a F seat (or any seat for that matter). She did say I was waitlisted for Business Class though (I was booked on a F award). UA was super apologetic, which was surprising, because it was not even their fault.

I have decided to sent TG an email too, fearing that UA's rebooking may have messed with TG's attempts to re-upgrade passengers.

Let's hope TG has a better attitude to maintenance and safety than route planning and IT.
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