So words equivalent to "That's OK, I wasn't going to use it anyway..." never pass your lips? You construct artificial disappointment for the purpose of what, -- pointing out someone else's error? Making them feel badly? Getting an apology? Compensation?

How about wine? Do you specifically order the red wine when you see that the FA has run out even though you prefer white so you can demand compensation?

And what about when the town closes a road for construction? Do you demand compensation from the town for your inconvenience (real or manufactured), or do you just go the other way around? And if you don't demand compensation from the town for the inconvenience, why demand it from an airline, never mind why lie about it?

I'm not picking on you, although your post is the subject here. How did so many of us on FT get into this compensation-for-everything-no-matter-how-trivial mindset? How did we come to expect absolute perfection with no exceptions in travel when we don't in the rest of our lives? I trust that everyone who takes this approach to travel providers (airlines, hotels, etc.) freely hands out compensation in their own lives when they make mistakes.