FlyerTalk Forums - View Single Post - Compensation from AA for a broken outlet
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Old Sep 15, 2014 | 6:07 pm
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GNRMatt
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Originally Posted by Dave Noble
So, the people should lie to try and get what they can out of a company ?
No, but the website does state for which flights will have power outlets available. If you book a flight where it states you will have a power outlet, it should be provided.

Just the same, if a company promises something and doesn't deliver, should they be able to just say "Sorry, we didn't get around to fixing it, so too bad for you"? No, they should provide the promised product or provide compensation accordingly for failing to deliver on the product.
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