Originally Posted by
stackm
Made a payment today and was told this option will be discontinued any day now. They allowed my payment today but explained that due to Visa/MC fees ($10 or so per payment) Citi is stopping this practice. It was supposed to have ended months ago but was extended.
So you may want to make payment ASAP.
This is just one rep's explanation, so additional reports would be useful.
I just called to make a payment after reading your post. It went through just fine though this rep had to transfer me to a specialist. No such comment about this ending.
However i did speak with another rep who told me they "stopped accepting debit as of Sept 11". I think they just have a lot of made up excuses or bad info from their managers.