Originally Posted by
jamesegrant
Many thanks CWS
We have been in the CCR a few times now in T5 and JFK and we are not (gasp!) big fans of the CCR in either T5 or JFK - we like being able to serve ourselves! - They have a good selection of magazines though! We prefer the FLOUNGE.
On this occasion, we headed to galleries as the connection time wasn't that long and domestic at that end of T5 normally. Well it was reasonable amount of tiem for going to flounge but the carnage of alleged fast track security meant I had to wait 45 mins to get a small backpack searched!
We are not particulalry precious but the abruptness about "no status/entitlement" for entry even when my 18 year old showed his first ticket and that he had just travelled in first is the bit that annoyed us.
Hopefully a one off
Cheers
Sadly not a one off, many people incorrectly denied lounge access. You would have thought that someone allowing access to the lounge would know the rules despite how complex they are.
If BA staff can't be trusted to interpret the rules then maybe its time that another lounge invitation card be issued at time of check in.. can be another boarding card. A lot of other airlines do this noteably at outstations