Originally Posted by
paul4040
Which survey is this? I don't get any by email, but typically I get a text from "60787" asking me to rate my experience at the airport. I always complete these and seem to be offered these only at UK airports, moments after checking in.
I've never been emailed a survey link after a flight.
Originally Posted by
Mattyb44
Same sentiments.
Check your junk mail folder the email (
[email protected] ) is not sent by BA but through a third party co called Nunwood who are a customer experience consultancy.