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Old Sep 15, 2014 | 2:53 am
  #9  
EuropeanPete
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I always complete surveys from BA, but I don't think I've had an email one for the last year or two. I don't know if they still do the paper ones on board, but I've not seen one of those for about four years.

I do almost always get the SMS asking me about my lounge experience just as I'm approaching Heathrow on HEX though
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