Sorry to hear that. But it seems just a "system error", just wait and see.
Ask for adjustment if necessary later. This kind of things happen often.
To your mental health, Don't worry. Stay calm,
Originally Posted by
IluvSQ
Le Meridien Jakarta
I escalated to the manager, and managed to get a proper bill printed
showing my stay. She said there was some "system error" overnight.
...
I am concerned about not receiving stay and night credits due to their calling me a no-show.
And I was there!!!