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Old Sep 14, 2014 | 4:34 pm
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Originally Posted by icegirl
As I don’t work for the airline, I couldn't say how often this information is reviewed but I would have thought that this sort of statistical data is reviewed on a regular basis with appropriate trend analysis etc …
AIUI, BA monitors these numbers constantly, not just regularly. If anything gets noticeably better or worse, it should show up in the numbers.
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