FlyerTalk Forums - View Single Post - Delta and Starwood introduce Crossover Rewards
Old Sep 12, 2014 | 12:22 pm
  #235  
Erasmus
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Join Date: Jun 2001
Location: SAN
Programs: AS 100K, DL MM, AA PLT
Posts: 2,992
Exact name match now required

Appears DL is now enforcing exact name match on a per-stay basis. A while back they kicked out all accounts that failed exact name matching, but it was still possible to re-link them. Now, even if *wood pushes over the credit, DL posts it as 0 miles. (The reverse, however, sill seems to work: i.e., DL dollars show up correctly on my *wood account.)

It is extremely frustrating that DL will not allow manual override for those of us with names on our passport that are simply unworkable in day-to-day life. I am happy to provide any form of documentation they'd like regarding my legal name as well as the name on my *wood account. I understand they are trying to eliminate fraud, but there are some of us who simply refuse to allow the TSA to govern our lives. Yes, the TSA can enforce what variant of my name I have to put on my boarding pass, which, as consequence, dictates the name on my SkyMiles account. That should not, however, bleed over into yet more aspects of my life.
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