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Old Sep 11, 2014 | 7:37 am
  #1637  
thelostshark
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Join Date: Oct 2001
Location: Pennsylvania
Programs: UA Gold, Hyatt Explorist, IHG Platinum, Choice Privileges Gold
Posts: 2,088
It's happened twice to me in the last several months. They either don't reply, or send FAQs that don't address the problem, or send an answer that reflects either them not having read my email, or just not caring. It's infuriating. tls
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