Has anyone noticed a downward trend in e-rewards lately? I now have fours surveys in the last month where I haven't received the credit after fully completing and qualifying. This used to be happen every so often, but in the past month I haven't had a single full credit post except for the $0.25 "you didn't qualify" ones.

Also when this happened before an inquiry to customer service would get the issue resolved quickly. Now they respond to every single inquiry with a generic response copied and pasted from their FAQ that "it may take 7-10 days for credit to post" and "in some instances 10-20 days". I wrote to them in one of my inquiries that it has been 26 days since I took the survey, they still sent me the generic "wait 20 days before you check your account" email. Doesn't look they even read what I wrote.

I'm wondering if anyone else is experiencing similar issues?