FlyerTalk Forums - View Single Post - Cancelled my Chase Award night at Paris PH- now no availability !!
Old Sep 10, 2014 | 11:33 am
  #22  
MikeFromTokyo
 
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Originally Posted by SanDiego1K
Bastille Day, hotel completely sold out, my backpacking niece unexpectedly showed up in Paris on my last night. She had one more night in Paris after I left. I asked, thinking it impossible, and went off for my day of sightseeing. On my return, I found magic had been done. She had to move from my upgraded room on my departure to a smaller room which of course she was happy to do. Mind you, I was a returning guest, but still. I wrote gushing thank yous to Mr. Bergareche, then GM, and the staff member who had helped. I still marvel about their kindness.
That's a wonderful story. I feel the same way about the staff at some of my favorite hotels. One Four Seasons property has given me several massive upgrades from top room to various suites, and I am convinced they did it out of kindness as I am friendly with many staff members and management. It's wonderful to feel so cared for on a personal level by staff members who go way above and beyond what they are required to do.
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