Originally Posted by
HereAndThere
I hope some FTers can get these quotes about United's definition of lifetime out to the media. I'd love to see these quotes picked up by newspaper columnists and other media.
+1 and being ORD based I am amazed the media in at least Chicago have barely mentioned this case.
Originally Posted by
fly18725
..It would play as another problem of the 1% - nut much sympathy there.
I disagree. If the media were to let the vast majority of those flying UAL (non FT'ers and non 1%) that they do not honor commitments made to their customers, it would have a strong negative impact on UAL. Many issues that were lost in the courts have been addressed by customer action.