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Old Sep 9, 2014, 7:04 pm
  #8  
flyerCO
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Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I find DL can take a few days to reply to issues. Calling in I know I'm going to get the same offer in general either 5k or 10k miles. I know if I write that while it will take longer to reply, that in general I'm going to get a better response.
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