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Thread: American Express Purchase Protection
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Old Sep 9, 2014 | 1:27 am
  #507  
garykung
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Originally Posted by KS13
Going to file the police report in the morning as soon as I get to work. And I agree, Amex isn't going to make this easy. They're going to try and find a way to deny my claim. So is there anything I shouldn't say?
Do you have an attorney?

If so, use him/her.

If not, make sure that you get a written confirmation that AMEX has received the claim (like fax confirmation or Certified Mail with RRR).

Also, avoid answering any questions verbally and write your encounter as simple as possible.
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