Originally Posted by switters

I have three Capital One cards right now: two Spark business cards, one Venture personal card. I am starting a new business and just applied for a new card with Cap1. They rejected me because my total amount of credit with them ($105k) is too high. $80k of that is with my primary business card.

Long story short, Cap1 has been incredibly unhelpful in finding a solution, despite the fact that I've been a loyal customer for years, have credit score >800, and spend >$50k a month on my cards with them. They won't adjust my credit limits across my 3 cards, won't even let me talk to someone in their credit department who's involved in making those decisions, etc.

I'm considering applying for a Chase Ink Bold for my new business, and eventually switching to a Chase Sapphire for my personal card. At some point I'd move everything over to Chase.

Before I do that, I thought I'd check here to see what your experience with Chase's customer service has been. Are they easy to work with? Do they have good small business service?