Originally Posted by
swag
So last night at midnight, I again found myself standing around an empty rental car lot, with a confirmed reservation but no car available. This isn't the first time, and if you travel much, it's happened to you too.
It's never happened to me, but I've come close (got the last car on the lot while there were still others behind me). What usually happens is that people who were supposed to return their car extended the rental. Nothing much the rental company can do about that.
In my case it helped that I was Hertz #1 Gold and got priority.