Failed registration/activation of card...
My registration/activation of the temporary card failed online & over phone. Apparently, some IDV verification against public registers failed. Did anyone hit similar issue or know solution? I am new t-mobile customer - signed up to get Serve ISIS and this card.
Anyway, I called customer service & they couldn't tell me why the verification failed. They asked me to first spend down the card but I requested for refund check instead.