Originally Posted by
Ready2Go
I agree that the situation is out of hand. The whole "emotional support animal" thing is insane. But as others have said, the problem is the Air Carrier Access Act and its implementing regulations - not AA policy.
This. I've seen far too many dogs flying lately as well. Not to get into the legal debate, as others have said AA and other airlines are required to carry the dog, but it's become way too easy for someone to get some kind of "service" dog and abuse that. That's the real issue here.