Don't hold your breath regarding Waldorf Dubai manager going above and beyond.

I emailed manager and asked as we were Diamond and celebrating our 19th wedding anniversary ( True ) would he kindly extend breakfast and lounge access to us.

I know it is not a Waldorf benefit as Diamond but hoped he would assist. He rejected this request with a no but i could pay as special discounted rate of 300 DHS per night for this.

He also stated room a room upgrade would be a strict one category from partial view to sea view ( around $20 a night value )

I actually found manager quite blunt and rude and obviously wasn't interested.

Most Hilton managers in my experience are very approachable and go above and beyond but not here.

Have stayed at Hilton Jumeirah beach and the Resedences and was treated very well at both.

In the end booked at Conrad Dubai.

Manager here was great he recognised loyalty and of course being a special occasion he has been really accommodating and has given us a lovely room and of course we get lounge access and breakfast.

I think if you are Gold or Diamond you would get much better treatment at another Hilton when staying in Dubai.