Originally Posted by
formerstarQB16
There is availability in the proper fare class (X) and there isn't another flight departing from B-D after I arrived at B... I'm taking the first available direct flight.
Original Itin (basically):
Salt Lake to Denver (Arriving at 9pm)
Denver to Houston (10pm to 1am)
Houston to Dallas (9am to 10am)
Routing I was asking for:
Salt Lake to Denver (Arriving at 9pm)
Denver to Dallas (8am to 11am)
I talked to two different agents and asked to speak to each of their supervisors after I was shot down. All told me this was invalid, even though I quoted the COC and they admitted it was grey.
After about an hour going back and forth on the phone, I finally just paid an additional 20,000 miles to get the routing I wanted, and they waived the change fee.
Am really curious what the actual rules are regarding this. It seems like my routing was far more beneficial to United (the 8am direct flight I changed to is half full), yet they still wouldn't budge.
Have you considered "backtracking" via SFO or LAX to DFW. There is a red eye from SFO-DFW. In looking at a random date there was saver awards available.
EXAMPLE - On Sept 9th the following Saver Award is available.
SLC-SFO UA6411 4:55 pm - 6:05 pm
SFO-DFW UA5586 11:29 pm - 4:29 am
Of course, it is a red eye. Ironically it is a domestic itinerary with a stopover/layover of over 4 hours.